What you will be doing:
- Conduct Training needs analysis for the hotel
- Assist each department in developing quality introductory and ongoing departmental training plans and learning activities; maintain active followup through ongoing coaching guidance and support of junior midlevel and senior leaders
- Provide support and development of Departmental Trainers as required
- Maintain an ongoing Training Calendar to ensure learning resources and opportunities are maximized
- Participate in regional meetings / workshops and ensure such activities are rolled out as required in the hotel
- Developing and implementing organizational improvement strategies to drive Employee Engagement and EQ leadership style.
- Monitor learning trends and introduce innovative learning solutions (e.g. elearning blended learning).
- Promote a culture of learning and continuous improvement across all departments.
- Collaborates with hotel leaders (Department Heads Talent & Culture team) to identify and understand learning needs creating a bestinclass learning approach that balances Hotel needs.
- Assists with the development and implementation of training strategies ensuring the company culture is provided with a high level of learning support.
- Ensure that global brand and culture initiatives are embedded within the hotel.
- Support hotel with integrating and administering INES as a core learning resource.
- Act as an adviser to effectively leverage resources and provide guidance to the business on the usage of emerging technologies thought leadership practices and trends.
- Certifies hotel trainers & facilitators and L&D teams to deliver various programs.
Qualifications :
Your experience and skills include:
- Previous leadership experience in a similar role required
- Computer literate in Microsoft Window applications and or relevant computer applications required
- University/College degree
- Excellent in both Language Arabic & English
- Excellent administrative interpersonal written and verbal skills
- Excellent communication and organizational skills
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable with exceptional attention to detail
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs remaining calm and courteous at all times
Additional Information :
- Jordanian national only
- Female Only
Remote Work :
No
Employment Type :
Fulltime