- Registers and rooms all arrivals according to established procedures.
- Promotes InterHotel Sales and In House facilities.
- Records and update reports.
- Performs check in check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation.
- Maintains comprehensive knowledge of standard reservation procedures.
- Attends to guest requests and queries.
- Handles Minor guest complaints.
- Must have extensive knowledge of the hotel its services and facilities.
- Makes sure to apply the departmental standards and procedures.
- Responsible for correct guest message or info handling.
- Has full knowledge of any special promotion all internal memos and activities.
Additional Information :
Your team and working environment:
In 12 sentences introduce the team property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements such as work permits
Remote Work :
No
Employment Type :
Fulltime