Reporting to the Safety & Security Manager responsibilities and essential job functions include but are not limited to the following:
- To monitor CCTV cameras identify and report any suspicious activities and ensure the overall security of premises. The operator will assist in the prevention of theft vandalism and other criminal activities by tracking realtime footage and responding to incidents.
- Perform routine checks on the CCTV equipment and report any malfunctions or faults to maintenance personnel.
- Ensure camera visibility is clear by adjusting or cleaning lenses as required.
- Respond to all emergency situations and provide First Aid and C.P.R. as required
- Correct and report any fire hazards or health and safety hazards
- Report and investigate occurrences of accidents complaints criminal activity and crisis situations
- Keep detailed logs of monitored activities including time date and description of suspicious incidents.
- Archive and store recorded footage for future reference or investigations.
- Maintain clear communication with security personnel management and emergency response teams.
- Provide realtime support for onsite staff and ensure procedures are followed in the event of an incident.
- Maintain computer records of all actions in a Daily Activity Report
- Assist guests regarding hotel facilities in an informative and helpful way
- Follow department policies procedures and service standards
- Responsible for all guests and colleagues within their line of sight which includes the car park
- Be alert for fire hazards and unsafe work practices and unsafe conditions
- Be able to act according to all Emergency Response Plans
- Maintain good public relations with guests
- Be present at all daily briefings and debriefings
- Know the position and name of every Security Officer on shift
- Maintain follow up action to ensure adherence to schedules and work standards
- Primarily responsible for safeguarding property employees and patrons of the hotel
- Make detailed reports of all occurrences/incidents during your tour of duty. Fill in all incident/accident/end of shift reports without fail after every shift
- Attend to all other relevant paperwork as needed
- When reporting for or finishing duty Security Officers will notify the Security Manager.
- When assigned for a particular job or function Security Officers will be guided by job descriptions
- Security Officers will not discuss/ divulge department details/ information to any other colleagues/outsider/ media failing which defaulters services will be subject to Progressive Corrective Action up to and including dismissal.
- Security Officers will be required to use common sense and make judicious decisions. The basic aim being to diffuse the situation as quickly as possible. They will be polite diplomatic and professional in handling situations yet firm in upholding the Banyan Trees policies and procedures.
Qualifications :
Your experience and skills include:
- High school diploma or equivalent (some positions may require a degree or specific training in security operations).
- Previous experience in a security role or operating CCTV systems is desirable.
- Familiarity with CCTV equipment monitoring software and alarm systems. Ability to troubleshoot minor technical issues.
- Attention to Detail: Ability to notice details in footage and identify suspicious activities.
- Verbal and written communication skills to report incidents clearly.
- Ability to sit or stand for long periods while monitoring feeds.
- Must be of the age that meets the legal drinking of alcohol and in good physical condition
- High School education Hospitality Security and Law course preferred or minimum three years in security in the hospitality industry
- Fire safety & First Aid certification
Additional Information :
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Why work for Accor
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accors limitless possibilities.
By joining Accor every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor visit
Do what you love care for the world; dare to challenge the status quo! #BELIMITLESS
Remote Work :
No
Employment Type :
Fulltime