Sales & Customer Service Supervisor

About the Job

• Consolidate forecasting for GDM and present when required
• Coordinate with GDM sales managers and sales team
• Perform, execute sales orders and prepare Proforma invoices to customers
• Coordinate closely with warehouse team, logistics and shipping companies when needed
• Ensure high level of communication with external and internal customers
• Receive orders from sales team and execute them and make sure order process including collection is as per agreement
• Coordinate with warehouse team to prepare samples and send to customers
• Coordinate with the warehouse team on securing the stock for GDM orders and liaise with logistics to ship on time.
• Coordinate shipment with courier services companies and shipping companies
• Liaise with local third parties providers (trucks, vessels, etc…)
• Handle walk in customers related to export business of finished goods

Job Requirements

• Bachelor’s Degree in Business Administration or any related discipline.
• Understand the export sales languages and payment terms terminologies
• Excellent excel skills
• Ability to learn and take initiatives
• Excellent communication and interpersonal skills to understand the clients' needs
• Able to work under pressure, Self-starter, with exceptional selling and negotiating skills
• English language is a must, written and spoken
• Positive attitude and ability to work in a stretched target driven environment
• Should be result oriented with good business sense
• Computer literate (word, excel, ppt) with excellent time management and personal organization skills