Sales CRM Administrator

Unlock Your Potential with FlyPie Ltd!
At FlyPie Ltd were revolutionizing the way we connect leads to sales excellence. Were on the lookout for a dedicated Sales & CRM Administrator to join our dynamic team in Nasr City Cairo. If youre passionate about data management CRM systems and optimizing sales processes this is your chance to shine and grow with us!
Location: Nasr City Cairo

Shift: 2:00 PM 10:00 PM

Salary: 15000 EGP Net

Working Days: 6 Days a Week (Sunday Off; Saturday Remote Option After Probation)

Whats in It for You

• Competitive Salary: Enjoy a stable net salary of 15000 EGP.
• Comprehensive Benefits:
  • Elite Medical Insurance: 250K EGP package plus social insurance.
  • Flexible Working Arrangement: Work from home on Saturdays after probation.
• Modern Work Environment:
  • Collaborative office in Nasr City with all the amenities you need to excel.
• Professional Growth:
  • Opportunities for advancement and skill development within a thriving company.
• Supportive Team: Join a motivated team that values your contributions and supports your success.

What Youll Do:

Lead Allocation & Management

• Allocate recycled and fresh leads to sales representatives efficiently.
• Manage lead distribution outside regular shift times especially for hot leads using WhatsApp groups and other communication channels.
• Oversee manual data allocation by shifts and virgin lead allocation.

CRM Management

• Utilize Zoho CRM to track lead updates ensuring adherence to established processes and blueprints.
• Maintain and update Zoho leads ensuring data accuracy and completeness.
• Monitor and evaluate sales team performance related to lead handling and CRM usage.

Reporting & Analysis

• Prepare daily weekly and monthly reports on lead allocation sales performance and other key metrics.
• Generate comprehensive agent reports including virgin first touch average calls per lead and agent summaries (leads calls/leads duration deals closed response time).
• Track and report on virgin stages call durations dialling rates sales revenue clinic treatments and agent rankings.

Client & Team Communication

• Act as the primary liaison with our clients in Turkey including the product manager and data manager to discuss updates issues and project status.
• Communicate effectively with the sales team to ensure timely and accurate lead handling.
• Coordinate with the clinic team to manage patient data sales orders and payments.

Operational Tasks

• Manage Went To Clinic activities including adding/removing patients checking new sales orders and verifying payments.
• Oversee monthly updates related to Zoom Phone usage messages PDFs sales and overall sales/revenue tracking.
• Handle delays and cancellations and monitor treatment plans versus actual payments.

What We Need from You:

• Experience:
  • Minimum of 2 years in sales administration CRM management or a similar role.
  • Proficient in Microsoft Excel (advanced skills required).
  • Experience with Zoho CRM is a plus.
• Education: Bachelors degree in Business Administration Marketing Data Management or a related field.
• Skills:
  • Strong analytical and problemsolving abilities.
  • Excellent organizational and multitasking skills.
  • Proficient in using communication tools like WhatsApp for team coordination.
  • Ability to generate and interpret detailed reports.
  • Effective communication skills both verbal and written.
  • High attention to detail and commitment to data accuracy.
• Other Requirements:
  • Maximum age 35 to maintain a dynamic and energetic team environment.
  • Ability to work the specified night shift hours reliably.

The Hiring Journey (Pass the Tests or No Go):

1. Apply Online: Submit your resume and cover letter detailing your relevant experience.
2. Phone Screening: Quick chat to assess your fit for the role.
3. FacetoFace Interview: Meet our team and discuss your experience and how you can contribute.
4. Skills Assessment:
   • Excel Test: Demonstrate your proficiency in Excel.
   • CRM Task: Showcase your ability to manage and update CRM data.
5. Final Interview: Final discussion to confirm mutual fit and discuss next steps.
6. Onboarding: Comprehensive training to get you up to speed with our processes and tools.

Why FlyPie Ltd

If youre driven detailoriented and ready to take your career to the next level FlyPie Ltd is the place for you. We value hard work dedication and the pursuit of excellence. Join us and be part of a team that rewards your efforts with competitive salaries excellent benefits and opportunities for growth.
Ready to Take Off

If youre serious about advancing your career in sales and CRM management and can handle the responsibilities of the role we want to hear from you! Apply now and lets start building your future together.