What you will be doing:
- Provides a friendly and personalised welcome for guests
- Offers attentive service and adapts to any constraints guests may have
- Heeds any remarks made by guests and ensures followup
- Establishes good relations with guests offering advice and fostering customer loyalty
- Prepares the point of sale and preparation areas
- Welcomes guests and provides waiter service
- Cleans and tidies the restaurant and preparation areas after closing
- Before every work shift finds out about dish composition and any shortages
- Organises his/her work to suit fluctuations in numbers events and guests
- Ensures the equipment used remains in good condition
- Is attentive to and respects guests needs
- Helps increase customer loyalty through quality of service
- Conveys an attitude in tune with the brand contributing to the friendly atmosphere of the restaurant and dining rooms
- Recommends and promotes the F&B and bar offers. In a wider context is familiar with the hotels services and latest offers
- Takes part in meeting the departments targets by respecting the procedures and internal audits applicable in the hotel
- Helps manage crockery and appliances by avoiding breakages
- May be asked to help with inventories
- Ensures that the workplace remains clean and tidy and the safety of consumable goods by always respecting HACCP regulations
- Respects the instructions and safety guidelines for the equipment used
- Applies the hotels security regulations (in case of fire etc)
Qualifications :
Your experience and skills include:
- Good command of written and spoken English communication skill.
- Strong interpersonal and problem solving abilities are essentials.
- Guest oriented service minded and attention to quality
- Dynamic personality
- Thorough and organised approach
- Creative
Additional Information :
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Why work for Accor
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accors limitless possibilities.
By joining Accor every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor visit
Do what you love care for the world dare to challenge the status quo! #BELIMITLESS
Remote Work :
No
Employment Type :
Fulltime