As an IT Officer you will be responsible for providing essential technical support and maintaining IT systems and equipment. Your role includes troubleshooting IT issues ensuring hardware and software functionality and assisting colleagues with their ITrelated needs.
Key Job Responsibilities:
- Provide technical support to colleagues for IT hardware and software problems.
- Diagnose and resolve IT issues escalating complex problems when necessary.
- Assist in the maintenance and management of IT infrastructure and devices.
- Install configure and update software applications and operating systems.
- Conduct regular system checks backups and software updates.
- Keep records of IT equipment licenses and inventory.
- Collaborate with the IT team to implement security measures and protocols.
- Assist colleagues with ITrelated inquiries and offer training as required.
- Monitor the performance security and data integrity of IT systems.
- Participate in IT projects including system upgrades and technology rollouts.
- Stay informed about emerging technology trends and provide recommendations.
- Document IT processes procedures and technical guidelines.
- Support in the procurement and evaluation of IT hardware and software.
- Assist in ITrelated documentation and reporting tasks.
- Operate in a safe and environmentally friendly manner to safeguard the health and safety of guests and colleagues as well as contribute to environmental conservation.
- Adhere to the companys environmental health and safety procedures and policies.
This job has been sourced from an external job board.
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