Chief of Supply Chain

Job Summary

The Chief of Supply Chain is a strategic leadership role focused on demand planning warehousing inventory planning Sales & Operations Planning (S&OP) logistics and distribution. This position is critical to ensuring the seamless flow of products to meet customer demand. The role is designed to optimize supply chain processes improve efficiency and enhance customer satisfaction while supporting the companys strategic vision of transforming into a modern health and wellbeing retail chain.

Key Responsibilities

Demand Planning and S&OP

Develop and manage an accurate demand planning process to align inventory levels with sales forecasts and business objectives.
Lead the S&OP process ensuring crossfunctional collaboration between commercial finance and operations teams for accurate demand and supply alignment.
Monitor market trends sales data and product performance to adjust demand forecasts proactively.

Warehousing and Inventory Planning

Oversee warehousing operations to ensure efficient storage accurate stock management and costeffective use of resources.
Develop and implement inventory planning strategies to minimize stockouts reduce overstocking and optimize inventory turnover.
Implement advanced inventory management systems and practices to improve accuracy and efficiency.

Logistics and Distribution

Manage logistics operations including inbound and outbound transportation to ensure timely delivery of products to all pharmacy branches.
Optimize distribution networks routes and transportation modes to improve efficiency and reduce costs.
Monitor and enhance performance metrics for distribution such as order fulfillment rates and delivery times.

Operational Excellence

Establish robust processes and KPIs to drive excellence across demand planning warehousing inventory and logistics operations.
Integrate data analytics and technology solutions to streamline operations and enhance decisionmaking.
Ensure compliance with all regulatory and safety standards related to pharmaceutical storage and distribution.

Leadership and Team Development

Build and lead a highperforming supply chain team focused on collaboration innovation and accountability.
Provide coaching training and mentorship to develop team capabilities and ensure operational excellence.
Foster a culture of continuous improvement within the supply chain department.

Qualifications and Experience

Education

Bachelors degree in Supply Chain Management Logistics Business Administration or a related field (Masters degree preferred).

Experience

Minimum of 10 years of experience in supply chain management with a strong focus on demand planning inventory management logistics and distribution preferably in the pharmaceutical or FMCG sector.
Proven experience leading warehousing and logistics operations for a large retail or multilocation organization.
Expertise in S&OP processes and supply chain analytics tools.

Skills and Competencies

Strong analytical and problemsolving skills to drive datadriven decisionmaking.
Expertise in demand forecasting inventory planning and logistics optimization.
Proficiency in supply chain systems ERP software and advanced planning tools.
Excellent communication negotiation and leadership skills.
Ability to lead and inspire teams in a fastpaced dynamic environment.

Key Performance Indicators (KPIs)

Forecast accuracy and demand planning effectiveness.

Inventory turnover stock availability and waste reduction.

Logistics and delivery performance metrics (e.g. ontime delivery rate).

Warehouse efficiency and operational cost control.

S&OP process effectiveness and alignment across teams