Summary of the Position
As a Content Processing Specialist your role is to help protect brands from harmful content on various social media platforms and promote a positive community for the brands by issuing responses and removing negative brand sentiments. You will be trained and have experience in analyzing information conducting content moderation and ensuring a safe experience for all businesses and individuals around the world.
Heres What You Will Do:
- Use our online platform to monitor content
- Maintain constant communication with your shift manager to resolve any issues or questions
- Rapidly identify any online communication whether its a plain text or a meme and stay up to date with the latest social media trends/lingo
- Ensure the safety of the online community and that the policies and guidelines are being followed accordingly
- Understand brand policies and guidelines in order to effectively analyze information and be able to make the correct decisions in moderating each content in a timely manner
- Work with various brands from different industries to detect review and monitor all kinds of content
Qualifications :
Heres What You Will Need:
- A High School Diploma or equivalent
- A personal PC/laptop with a working webcam
- General knowledge and interest in various social media platforms (Facebook Instagram LinkedIn Discord etc)
- A good working home environment with a stable internet connection
- Must have experience in content moderation customer service (nonvoice) or social media/community management
- Any form of experience in social media and marketing is a plus!
- The ability to work an 8hour shift on a rotating schedule and be flexible to work on weekends.
- Excellent communication skills in English both written and oral. Additional languages are a PLUS!
Additional Information :
The Perks BrickBrands Offers:
- 100% Remote position
- Continuous learning experience & career growth opportunities
- Offers competitive compensation based on location market rates
- A great opportunity to work with some of the worlds coolest and most innovative brands
- A welcoming environment where even your feedback and suggestions are all being taken into consideration
- Enjoy working in a diverse & global team environment BrickBrands team members come from different backgrounds
Have a keen eye on the latest social media trends Interested to pursue a path in social media Kindly send your CV in English to and be a part of the BrickBrands family!
Remote Work :
Yes
Employment Type :
Fulltime