General Manager
صاحب العمل نشط
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
شارك هذه الوظيفة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
الوصف الوظيفي
Mize is a Fintechtravel startup that uses highend technology to solve some of the huge challenges of the evolving travel industry and provide real financial value to our network of clients including more than 130 international clients generating $12 Billion in sales annually. Our headquarters are in Tel Aviv and we have offices in Argentina Spain the UK the US and India. Each team member is an allaround player that influences the product from the overall experience to the development and youll be no different.
The GM will be responsible for the successful management and leadership of the business unit. You will formulate and implement strategies oversee daily operations manage teams across functions and drive the unit to meet its performance targets. This position requires a combination of strategic vision and handson management skills.
What you will do:
- Develop and implement the business units strategic plan aligning with the company s overall goals.
- Identify market opportunities and potential business risks and make informed decisions to capitalize on growth.
- Collaborate with C Level to align the business unit s goals with the company s roadmap.
- Manage the unit s P&L ensuring the business meets or exceeds revenue and profitability targets.
- Control costs and optimize resource allocation across the unit.
- Ensure smooth daytoday operations across departments including sales marketing finance operations and customer service.
- Implement processes and systems that drive operational efficiency and customer satisfaction.
- Oversee product or service delivery ensuring highquality standards.
- Lead manage and motivate crossfunctional teams within the business unit.
- Set performance goals and regularly evaluate team members against objectives.
- Collaborate with sales and marketing to develop strategies that drive market share customer acquisition and revenue growth.
- Analyze market trends and customer needs to adjust product/service offerings.
- Build and maintain relationships with key clients partners and stakeholders.
- Ensure the unit consistently meets customer needs and delivers exceptional service.
- Address customer escalations and oversee large or strategic accounts.
- Work closely with customer success and professional services teams to enhance customer experience and satisfaction.
- Identify new business opportunities and potential areas for innovation.
- Oversee the development and launch of new products services or business initiatives within the unit.
DaytoDay Activities:
- Hold daily or weekly meetings with department heads (sales marketing CS finance) to review performance metrics ongoing projects and any challenges.
- Communicate key corporate updates and ensure alignment across teams.
- Regularly monitor the unit s financials including daily sales figures profit margins and operational costs.
- Track key performance indicators (KPIs) to ensure the unit is meeting targets.
- Meet with key clients or stakeholders to discuss ongoing projects new opportunities or service improvements.
- Build and nurture longterm relationships with highvalue clients.
- Address any critical issues that arise such as operational bottlenecks staffing concerns or client escalations.
- Make tactical decisions on resource allocation or adjust priorities based on current business needs.
- Work on longterm strategic planning such as market expansion new service offerings or product launches.
- Analyze market trends and customer feedback to make datadriven decisions for future growth.
- Meet with team leaders and managers to review performance offer guidance and resolve challenges.
Requirements :
- Leadership and People Management: Ability to lead crossfunctional teams develop talent and create a positive and performancedriven culture.
- Financial Acumen: Strong knowledge of budgeting financial forecasting and managing a P&L.
- Strategic Thinking: Ability to set a longterm vision and develop actionable strategies to achieve business growth.
- Operational Expertise: Experience managing daytoday operations with a focus on efficiency and process improvement.
- Customer Focus: A deep understanding of customer needs and the ability to deliver products/services that meet or exceed expectations.
- Communication and Negotiation: Strong communication skills for internal leadership and external client relationships.
Remote Work :
Yes
Employment Type :
None
نوع التوظيف
