Develop and secure relationships with prospective clients.
Manage and maintain relationships with repeated clients.
Negotiate contracts on behalf of the company.
Work alongside event planners to coordinate the appropriate catering.
Liaise with clients for feedback to improve quality and services.
Assist with the logistics of the events.
Maintain a database of clients.
Create an accurate operational transaction record.
Implement marketing plans to increase business.
Ensure that you fully understand the business strategy and positioning of the Hotels brand and that you are able to effectively articulate this positioning in the marketplace.
Maintain a personal uptodate knowledge on all Raffles Hotels product and service offerings and the products services rates and new developments of key competitors and an awareness of general industry trends.
Approach personal sales activities from a strategic perspective understanding the relative importance and priority of the current account base and directing personal sales efforts accordingly.
Achieve personal financial and nonfinancial performance objectives working with department leadership to ensure these objectives are met.
Take responsibility for your own professional development ensuring that you have the financial literacy negotiation and facetoface selling skills needed to successfully do your job.
Maintain accurate management status reporting on business results and Team Member action planning.
Practice effective cost control and adhere to internal procedures for approval of expenditure.
Actively participate in client familiarization trips site inspections sales trips and roadshows as required to meet the sales targets of the hotel.
Liaise effectively with all operational colleagues providing support and information to ensure accurate delivery of our promise.
Drive opportunities to upsell and crosssell Raffles Al Areen palace Hotels products.
Maintain a full working knowledge of the IT support tools used in the world of sales today including salesspecific software property PMS the Microsoft Office toolset.
Ensure that all administration is processed quickly and efficiently.
Prepare the monthly sales report in line with property requirements.
Qualifications :
At least 35 years sales experience in a 5star hotel with 1 years plus at the manager level
Bachelors degree in any related field
Good command of spoken and written English
Excellent computer skills (Microsoft Word Excel Outlook Express Internet email)
Positive attitude with excellent interpersonal skill and strong leadership
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