Key Responsibilities:
Booking Appointments: Managing client scheduling and ensuring efficient time management. Coordinating employee schedules and transportation.
Customer service: responding to customers on all communication platforms. Whatsapp email and social. media.
Inventory Management: Monitoring salon supplies and restocking as needed.
General Organization: Ensuring the salon runs smoothly and efficiently.
Skills
B) Skills and tools: The individual should be proficient in tools and systems such as:
1Softwares for Booking Appointments (examples):
Fresha
Mindbody
2Customer service (examples):
Whats App
Outlook
Instagram and Snapchat
3 Inventory Management Tools (examples):
Square for Retail
Salonspecific inventory features in Fresha or Zenoti
4 General Organization and admin tools (examples):
Trello
Asana
Google workspace
Canva
5Social media: it would be a plus to have content creating skills for daytoday social posting and video content creation.