FrontOfficeManager Saudi Nationals only
صاحب العمل نشط
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
شارك هذه الوظيفة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
لم يكشف
لم يتم الكشف عن الراتب
1 وظيفة شاغرة
الوصف الوظيفي
Job Description
- Ensures prompt courteous and accurate service to all guests to maximize customer satisfaction.
- Responsible for the organization of work within the department including assignments time schedules and vacations to ensure optimum utilization of manpower.
- Participates in the development implementation and review of the policies procedures practices and standards.
- Optimizes the efficient usage of room inventory by monitoring controlling and feedback to support the departments.
- Recommends changes in methods or equipment to improve departmental standards and productivity.
- The Front Office Manager monitors key performance indicators for the department and takes corrective action.
- Ensures adherence to company and hotel policies by all departmental employees.
- Ensures norms procedures and systems for the safety and security of guest belongings (e.g. lockers left luggage etc.) are efficiently followed and monitored so as to ensure maximum comfort levels.
- Monitors billing procedures to ensure accurate payment thereby maximizing organizational profitability.
- Ensures all Front Office documents & records are maintained as per operational/ organizational requirements.
- Ensures all Front Office areas are neatly maintained at all times as per norms hygiene efficiency cleanliness and safety standards.
- Responsible for the efficient handling of all the Room Reservations & their processing thereafter.
- Conduct Briefing Sessions regularly.
- Familiarity with all Front Desk and Cashiering functions.
- Responsibility towards the guest ledger long stays guests and paymasters.
- Greet and welcome VIP guests upon their arrival and escort them to their rooms
What we offer....
- An innovative and fastgrowing international group committed not only to building new hotels but to creating a global brand.
- The opportunity to challenge the norm and work in a creative and rewarding environment.
- Member of a team that is passionate about creating great hotel experiences and building a portfolio of brands.
- Great discounts on the entire Ennismore family.
- Many opportunities to progress and change as part of a global family of brands.
- An annual calendar of diversity and inclusion events that gives you opportunities to learn celebrate and make a positive impact. opportunities to progress and grow in a diverse and global family of brands.
Qualifications :
- Diploma or degree in vocational hospitality 5 7 years experience in 45 star Hotel
- Previous experience in a similar role highpaced role.
- Strong communication and customer service skills.
- Excellent written and verbal communication skills
Remote Work :
No
Employment Type :
Fulltime
نوع التوظيف
دوام كامل
