In Collaboration We Are Seeking an ItalianSpeaking Culture and Communication Trainer to Join Our Egypt Team!
Were excited to partner with a toptier Outsourcing/BPO consultancy to welcome a Culture and Communication Trainer fluent in Italian. This role is ideal for someone with firsthand cultural experience from Italy who has immersed themselves in Italian language customs and dialects. Your deep understanding of Italian culture will be key in developing training programs that foster effective crosscultural communication for our team.
Position: Culture and Communication Trainer
Location: Cairo Egypt or Alexandria Egypt
Employment Type: FullTime
Duties and Responsibilities
- Design & Deliver Customized Training: Develop and deliver training programs that enhance communication skills and crosscultural understanding specifically for Italianspeaking employees.
- Create Engaging Materials: Craft presentations workshops and elearning modules that make training both interactive and informative.
- Lead Training Sessions: Conduct both inperson and virtual sessions ensuring active engagement and clear understanding of training concepts.
- Collaborate Across Teams: Work with various departments to identify training needs and design targeted learning solutions.
- Evaluate and Improve: Continuously assess the effectiveness of training sessions through feedback and performance metrics to refine program impact.
- Provide Individual Coaching: Offer oneonone support to employees addressing specific communication or cultural questions.
- Stay Culturally Informed: Keep up to date with cultural trends and nuances relevant to the Italianspeaking market within the BPO industry.
- Support Onboarding: Facilitate cultural orientation and language support for new employees helping them integrate smoothly.
Requirements
- Fluency in Italian (native or nearnative) and English proficiency are essential.
- Bachelors Degree in Communication Intercultural Studies Education or a related field (Masters degree preferred).
- Previous experience as a trainer or facilitator in a multicultural setting.
- Indepth understanding of Italian cultural norms communication styles and business etiquette.
- Strong presentation and facilitation skills to engage diverse groups.
- Background in instructional design and curriculum development is highly desirable.
- Excellent interpersonal skills to build rapport and credibility across all levels.
- Flexibility to adapt training methods to meet different learning preferences.
- Proficiency in MS Office with experience in Learning Management Systems (LMS) or elearning platforms being a plus.
- Certification in training or coaching (e.g. CTT CPLP ACC) is a bonus.
What We Offer
- Competitive salary based on your experience and expertise.
- A supportive creative and positive work environment.
- Opportunities for professional growth and access to tools for reaching your full potential.
- Additional benefits and perks within a collaborative and dynamic team.
If youre passionate about cultural exchange and crosscultural communication join us in making a difference!