Oversee and influence the service and culture of our dining operations. As a passionate creative and energetic leader ensure an excellent guest experience by directing implementing and maintaining service standards and motivating and guiding members of the team.
- Be curious about the latest in food and beverage styling and design.
- Plan and execute all aspects of service delivery and oversee daytoday operations.
- Ensure high standards are maintained by providing the team with ongoing training coaching and guidance.
- Monitor and assess quality service and guest satisfaction trends and make adjustments accordingly.
- Remain personally responsible for maximizing quality levels of product and service and guest satisfaction
- Develop and supervise all F&B team members delivering motivational and inspirational daily rallies
- Ensure that all Food & Beverage Standards are being adhered to
- Work alongside team members to create a culture of teamwork and service excellence
Qualifications :
- Previous Forbes 5* experience a strong advantage.
- Skill in establishing and maintaining effective working relationships with staff and guests.
- Ability to maintain confidentiality of sensitive information.
- Must be able to train employees to Standards of Service as specified in departmental manual.
- Must have knowledge of food and beverage cost accounting payrolls forecasting and budgeting.
- Must be familiar with traditional and contemporary styles of cuisine and service.
- Must have a working knowledge of food beverage and labor costs and how they are affected by the actions of the department.
- Working knowledge of computers to include word processing and spreadsheet applications and point of sales programs.
- Must display an ability to be able to communicate with other departments including Sales and Catering Housekeeping Banquets Culinary Beverage and Stewards.
Remote Work :
No
Employment Type :
Fulltime