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Roles and responsibilities

Zain Ltd Company, a leader in telecommunications, is seeking a dedicated Information Technology Specialist to join our team in the Riyadh Region. This full-time, on-site role offers an exciting opportunity to engage with cutting-edge technology while supporting our dynamic IT infrastructure.

As an IT Specialist, you will play a crucial role in maintaining and enhancing our network systems. Your primary responsibilities will include network administration, troubleshooting, and ensuring network security. You will be tasked with identifying and resolving issues that affect our systems' performance, requiring a strong foundation in network management and problem-solving capabilities. Your expertise will help safeguard our data and maintain the integrity of our services, ensuring seamless connectivity for our users.

A successful candidate will possess solid qualifications in network administration and troubleshooting, alongside a robust understanding of information technology and network security principles. You will be responsible for monitoring our network systems, implementing security protocols, and responding promptly to any technical concerns. Your proactive approach will contribute to a secure and efficient operational environment, enabling Zain to continue delivering exceptional service to our customers.

Customer service is at the heart of our operations, and your strong customer service skills will be essential in this role. You will assist team members and clients with IT-related inquiries and issues, providing clear and effective communication to resolve challenges swiftly. Your ability to convey complex technical information in an understandable manner will enhance collaboration across departments and improve overall satisfaction among our users.

Desired candidate profile

Experience in IT systems and infrastructure is critical. We are looking for candidates with a proven track record of managing various IT environments, demonstrating your capability to adapt and thrive in a fast-paced setting. Additionally, familiarity with programming and coding will be an asset, allowing you to contribute to the development of internal tools and automation processes.

Data analytics skills are increasingly valuable in today’s tech landscape, enabling you to interpret data trends and provide insights that can drive decision-making within the organization. Furthermore, knowledge of SEO and digital marketing tools is preferred, as it will allow you to support our marketing initiatives and optimize our online presence.

We encourage candidates with relevant IT certifications to apply, as these qualifications will enhance your profile. The ideal candidate will demonstrate a blend of technical expertise, analytical thinking, and excellent interpersonal skills, all of which are essential for success in this role.

If you are passionate about technology and eager to make a significant impact within a leading telecommunications company, we invite you to join our team at Zain Ltd Company. Your contributions will help shape the future of our IT services and elevate our customer experience to new heights.