Roles and responsibilities
The candidate for this role will ideally be located in the UK, France, Spain, Germany, Ireland or Italy. The ideal candidate should speak English fluently and one or more of the following languages: French, Spanish, German, or Italian. This will be a remote position, with travel required to customer sites for meetings and events, as well as occasional internal meetings. Because travel will be required, candidates should ideally be located within a reasonable distance of a major airport.
What You’ll Do
- Manage a team of sales engineering professionals located in the EMEA and APAC regions, providing day to day work assignments, oversight, guidance and direction and issue and conflict resolution.
- Measure the team's key activities and impact, reporting individual and team performance and effectiveness to the organization.
- Own the team’s HR responsibilities, including talent management, performance management, recruiting, hiring, onboarding and continuous improvement.
- Lead by example bringing new ideas, innovation and thought leadership to the team and to the sales and customer engagement processes.
- Directly support sales leaders by building professional relationships and maintaining close communication with them on a regular basis.
- Become an authority on all things related to Continuous Integration, Continuous Delivery, Feature Flags, Compliance and DevOps.
- Understand our products, competitors, value proposition, and positioning.
- Both directly, and indirectly in support of the team, you will:
- Connect and work with our customers directly and become a technical advisor showcasing the capabilities of our products (presentations, demos, workshops, technical validations).
- Discover and understand the customer's digital transformation journey and the impact of our products and services.
- Work with our product team to identify product priorities discovered in field engagements.
- Attend trade shows, when appropriate.
- Act as a trusted advisor, understand our customer's business pain, and showcase the positive business outcome delivered by our products.
- Be an active part of the team, give opportunity reviews, build technical champions, and have a clear understanding of the sales cycle.
- Deliver outstanding presentations while handling objections.
Desired candidate profile
Role Requirements
- A minimum of 5 years of experience in people management is required.
- Ideally you will have 5+ years of experience in DevOps, including hands-on experience with Continuous Integration / Continuous Delivery / Feature Flagging / Compliance or other DevOps best practices
- Ideally you will have 10+ years of technical PreSales experience, supporting sales management and sales people in quota-based roles.
- You enjoy working in the field, collaborating with people, and solving technical challenges while understanding the business impact.
- You have a demonstrated technical background with the motivation to improve your and the team’s sales engineering skills constantly.
- You are hard-working, enjoy working with people and crafting relationships.
- You are familiar with software development, delivery, or operations.
- You have experience with consultative, value-based sales methods, and qualification frameworks.
- Specifically, knowing Command of the Message, MEDDPICC, and conducting business value assessments is highly desirable.
- Knowing Jenkins, and having used it in your past, is a significant plus (we are the main contributor to this excellent open source project).