مفتش API

Roles and responsibilities

Are you ready to take your career to the next level? Keeta is looking for a detail-oriented API Operations Specialist to join our dynamic team in Jeddah, Mecca, Medina, or Dammam. This is an exciting opportunity for someone with a foundational technical background and strong communication skills to play a crucial role in supporting both our clients and internal teams in optimizing API integrations.

Key Responsibilities

As an API Operations Specialist, you will be at the forefront of our operations, providing vital support for API-related inquiries and issues from clients and internal stakeholders. Your role will involve troubleshooting and resolving operational problems related to API functionality and integration, ensuring seamless user experiences.

Collaboration is key in this position. You will work closely with our development teams to identify, document, and resolve API bugs while also suggesting enhancements that can improve our offerings. Monitoring API performance and gathering user feedback will enable you to recommend necessary improvements, ensuring our API services are always up to date and user-friendly.

Additionally, you will assist in testing new API features and updates prior to their deployment. This crucial step ensures that we maintain high standards of quality and reliability, which are central to our mission at Keeta.

Desired candidate profile

Basic Requirements

To be successful in this role, you should have a strong understanding of technical support, ideally with experience in APIs or software products. Your problem-solving skills and attention to detail will be vital as you navigate the complexities of API operations. Excellent verbal and written communication skills are essential, as you will be interacting with a variety of stakeholders, from clients to technical teams.

Our Culture

At Keeta, we foster an innovative and collaborative environment that values creativity and teamwork. We believe that a rich diversity of cultures and perspectives empowers our employees to make a meaningful impact. As part of our team, you will have the opportunity to grow professionally while contributing to exciting projects that drive our success.