User Experience UX Tester - Public Sector Services Arabic
نُشرت في :
30-10-2024
صاحب العمل نشط
1 وظيفة شاغرة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
شارك هذه الوظيفة
أرسل لي وظائف مشابهة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
الوصف الوظيفي
We are seeking insightful and empathetic User Experience (UX) Testers to evaluate and enhance the user experience of public sector services. This role involves visiting governmental service locations engaging directly with service users gathering feedback identifying user challenges and developing actionable recommendations for service improvement.
If you speak Arabic and are passionate about improving access and experience within the public sector we invite you to join our team of dedicated professionals.
Responsibilities:
- Conduct onsite visits and phone calls to designated governmental buildings to observe and evaluate user experiences.
- Interview users of the services understand their needs and pain points and document their feedback.
- Analyse responses and behaviours to identify key challenges in service delivery.
- Compile findings into detailed reports providing insights and recommendations to improve user experience.
- Collaborate with our team to interpret data and contribute to actionable solutions.
Requirements
- Proven experience as a UX Researcher Service Designer Social Researcher CX Analyst or a similar role ideally within public sector or community services.
- Fluency in Arabic.
- Relevant certification (e.g. UX Research Service Design or HCI) or degree in a related field (e.g. Psychology Sociology Public Administration).
- Demonstrated experience in conducting user interviews surveys and focus groups in a sensitive culturally aware manner.
- Strong analytical skills with experience interpreting qualitative and quantitative data.
- Excellent communication skills both verbal and written for clear reporting and collaboration.
- Has empathy and cultural sensitivity especially in engaging with diverse user groups.
- Skilled infield research techniques including interview and survey methodologies.
- Ability to synthesize information identify patterns and communicate insights effectively.
- Proficiency in using data analysis tools and creating userfriendly reports.
Proven experience as a UX Researcher, Service Designer, Social Researcher, CX Analyst, or a similar role, ideally within public sector or community services. Fluency in Arabic. Relevant certification (e.g., UX Research, Service Design, or HCI) or degree in a related field (e.g., Psychology, Sociology, Public Administration). Demonstrated experience in conducting user interviews, surveys, and focus groups in a sensitive, culturally aware manner. Strong analytical skills, with experience interpreting qualitative and quantitative data. Excellent communication skills, both verbal and written, for clear reporting and collaboration. Has empathy and cultural sensitivity, especially in engaging with diverse user groups. Skilled infield research techniques, including interview and survey methodologies. Ability to synthesize information, identify patterns, and communicate insights effectively. Proficiency in using data analysis tools and creating user-friendly reports.
نوع التوظيف
دوام كامل
المهارات المطلوبة
الإبلاغ عن هذه الوظيفة
إخلاء المسؤولية: د.جوب هو مجرد منصة تربط بين الباحثين عن عمل وأصحاب العمل. ننصح المتقدمين بإجراء بحث مستقل خاص بهم في أوراق اعتماد صاحب العمل المحتمل.
نحن نحرص على ألا يتم طلب أي مدفوعات مالية من قبل عملائنا، وبالتالي فإننا ننصح بعدم مشاركة أي معلومات شخصية أو متعلقة بالحسابات المصرفية مع أي طرف ثالث. إذا كنت تشك في وقوع أي احتيال أو سوء تصرف، فيرجى التواصل معنا من خلال تعبئة النموذج الموجود على الصفحة اتصل بنا
