Reporting to the Assistant Front Office Manager responsibilities and essential job functions include but are not limited to the following:
- Consistently offer professional friendly and engaging service
- Greet check in and settle guest accounts while ensuring all service standards are followed
- Maintain accurate records of daily transactions and cash handling which includes currency exchange and balancing a float
- Handle guest requests questions and concerns effectively and promptly
- Promote a professional team environment
- Follow department policies procedures and service standards
- Performs any and all other tasks assigned by management
- Upholds the highest standard of internal and external customer service at all times
Qualifications :
- Proficient in the English Language (verbal & written) second language is an asset
- Previous experience and knowledge of Property Manager is an asset
- Required knowledge of Windows Office Suite
- Must be able to handle multiple tasks in a dynamic fastpaced environment
- Ability to focus attention on guest needs remaining calm and courteous at all times.
- Strong interpersonal and problem solving abilities
Remote Work :
No
Employment Type :
Fulltime