drjobs Director of Operation In charge of Sales Marketing English

Director of Operation In charge of Sales Marketing

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موقع الوظيفة drjobs

المنامة - البحرين

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عدد الوظائف الشاغرة

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الوصف الوظيفي

The Director of Operations In Charge of Sales & Marketing will play a pivotal role in driving both operational excellence and strategic sales and marketing initiatives. This dynamic leader will ensure that the hotel operates smoothly while maximizing revenue opportunities by guiding sales & marketing team. Must be a strategic thinker with a passion for hospitality and a proven track record in driving sales performance enhancing guest experiences and leading teams to success.

Key Responsibilities:

 

  • Oversee daily operations across all departments ensuring adherence to Sofitel standards of service and quality.
  • Support the General Manager in the overall management and strategic direction of the hotel assuming the responsibilities of the General Manager in their absence
  • Communicate in an effective and timely manner with General Manager and Executive Committee on matters which require their attention
  • Ensure full compliance to Hotel operating controls
  • Function as key member of the Hotel Executive Committee and Leadership Team providing support and assistance to the Senior Managers and Executive Team
  • Lead and support all departments in the achievement of their financial and operational targets through establishment of a positive culture clear expectations and policy & procedural implementation
  • Assist in the preparation presentation and subsequent achievement of the hotels annual Operating Budget Marketing & Sales Plan and Capital Budget
  • Evaluates changes in guest needs guest mix and competitive set. Recommend appropriate products/services and operational changes as necessary
  • Design and execute comprehensive sales strategies to drive revenue growth focusing on both corporate and leisure segments.
  • Identify new business opportunities and cultivate relationships with key clients to increase market share.
  • Direct and manage all group transient and catering/banquet sales activities to maximize
  • Lead the development and execution of innovative marketing campaigns that enhance brand awareness and guest engagement.
  • Champion a guestcentric culture ensuring that all staff members are trained to deliver exceptional service.
  • Address guest feedback and concerns promptly to continuously improve the overall guest experience.
  • Collaborate with department heads to ensure seamless integration of sales marketing and operational activities.
  • Maintain open lines of communication with the General Manager and other stakeholders regarding key initiatives and performance metrics.
  • Survey review and analyze competition market trends customer needs and comments in order to be proactive and adapt with business intelligence
  • Ensures optimal compliance with corporate focus audit
  • Foster a winning solutionoriented work environment motivating and engaging all staff to continuously deliver the best possible service to our guests.
  • Direct operational needs to ensure compliance with the hotels Annual Budget and Strategic Plan.
  • Participate in industry events networking and community engagement activities.
  • Ensure that monthly financial outlooks for Rooms and Food & Beverage are on time ontarget and accurate.
  • Be an inspiration to all hotel staff to achieve luxury levels of performance
  • Must be an example of the Sofitel Values brand standards and a champion of grooming and appearance guidelines
  • Other duties as assisgned 

 

 

 

 

 

 

 

 

 

 

 


Qualifications :

Your experience and skills include:

  • Five or more years operating experience in a similar capacity within a luxury hotel.
  • Preferably with Sales & Marketing experience
  • Should have a good understanding of GCC Russian & Indian segments.
  • Strong aptitude in financial management financial reports and analysis.
  • Demonstrated track record of strong attention to detail and strong communication skills.
  • Ability to lead and manage a diverse team


Remote Work :

No


Employment Type :

Fulltime

نوع التوظيف

دوام كامل

نبذة عن الشركة

الإبلاغ عن هذه الوظيفة
إخلاء المسؤولية: د.جوب هو مجرد منصة تربط بين الباحثين عن عمل وأصحاب العمل. ننصح المتقدمين بإجراء بحث مستقل خاص بهم في أوراق اعتماد صاحب العمل المحتمل. نحن نحرص على ألا يتم طلب أي مدفوعات مالية من قبل عملائنا، وبالتالي فإننا ننصح بعدم مشاركة أي معلومات شخصية أو متعلقة بالحسابات المصرفية مع أي طرف ثالث. إذا كنت تشك في وقوع أي احتيال أو سوء تصرف، فيرجى التواصل معنا من خلال تعبئة النموذج الموجود على الصفحة اتصل بنا