Director of Food Beverage

Summary of Responsibilities:  Responsibilities and essential job functions include but are not limited to the following:   

• Achievement of budgeted food sales beverage sales labour costs and profitability
• Completion of monthly forecasts in collaboration with department heads.
• Timely analysis of Food & Beverage Prices in relation to competition.
• Competitive analysis every six months by calling competition and gathering data such as F&B/Culinary kits room rental rates etc.
• Planning of F&B Marketing activities
• Development and maintenance of all department control procedures.
• Development and maintenance of department manuals.
• Assure bar inventory including opening and closing inventories accurate bar summaries and cash deposits are prepared.
• Assure the maintenance of bar control policies.
• Assure completion of requisitions where deemed necessary.
• Completion of monthly inventory.
• Assure the ordering and purchasing of beer wine liquor premix canisters and canned soft for Food & Beverage and vending.
• Purchasing of purchase requirements of small wares linens requirements etc.
• Handle all Food & Beverage inquiries and ensure timely follow up on the same business day.
• Assist in menu planning and pricing.
• Ensuring that services meet guests specifications/requirements.
• Entertainment of potential and existing guests.
• Preparation of sales promotions & mailings.
• Telemarketing to previous clients to inquire about possible future bookings.
• Coordinate with Front Office Room Reservations and Sales Teams on specific group requirements with the services & facilities offered. The Executive Chef is to be included in food related discussions.
• Directly responsible for overseeing medium/small function billings with particular regard to accuracy and timeliness.
• Attendance and participation at weekly F&B meeting and Department Head meetings.
• Liaise on an ongoing basis with the Sales Department to ensure all guests  needs and requirements will be met.
• Work with the Chef Food & Beverage Manager Restaurant Manager and Bar Manager to ensure all arrangements and details are dealt with.
• Establish a rapport with groups to ensure guest satisfaction and repeat business.
• Minimize number of customer complaints and completion of guests followup calls on a timely basis.
• Ensure a professional attitude and proper grooming standards when on property ready to meet or service guests at any time
• Ensure professional attitude and company grooming standards are adhered to by the colleagues.
• TeamworkRelations with colleagues and management.
• Quality of Food & Beverage services and department phone handling.
• Responsible for staff training and development.
• Ensure all staff has accredited certifications in Food Safety Handling and other international F&B certifications
• Department meetings being held monthly. General Manager Hotel Manager and Talent & Culture Director to be notified of meetings in a timely fashion.
• Ensures the colleagues performance appraisals are administered on a timely basis and that Personal Learning and Development Plans are in place.
• Responsible for overseeing all scheduling within the department.
• Participation towards overall Hotel Maintenance and cleanliness.
• Achieving service that exceeds expectations.
• Overall maintenance of the operation at a level in keeping with the standards prescribed.
• Report any deficiencies in equipment and facilities and ensure hotel assets are well maintained.
• Supervision of weekly payroll input
• Be available to Hotel Staff at all times in case of emergency.
• Must have a complete knowledge of Fire Procedures.
• All other duties as directed by the General Manager or Hotel Manager.
• Participation in Manager on Duty (MOD) shifts as required.

Qualifications :

• Previous experience in property rebranding.
• Experienced in managing a unit or department holding a similar function in a luxury resort.
• Possess strong leadership character and competencies in selfmanagement managing others and business acumen.
• Handson leadership skills with excellent interpersonal skills to collaborate and inspire others to achieve business goals.
• Experienced and efficient in using MICRO system MS Office Applications
• Fluent in English local or other major foreign languages (e.g. Arabic French etc.) are a plus

Remote Work :

No

Employment Type :

Fulltime