Ensure all F&B room service order calls are answered as laid out in Rixos standards and ensure efficient connection with the correct person.
Perform as per Rixos standards.
Be fully aware of the Rixellence for the day
Proper grooming at all times
Attend training classes as per schedule
Show fullest cooperation and respect within the team and other departments
Is aware of the daily activities and has product knowledge of all the hotel facilities
To have a excellent knowledge of all F&B outlets hotel facilities hours of operation shops and ball rooms.
To be well informed about special functions and events held in the hotel on a daily basis.
To maintain professional confidentiality and never disclose any secrets pertaining to the Company.
To ensure that the product standards are followed as trained.
When on a phone with a guest to address a guest (in accordance with the time ) either by good morning good afternoon or good evening.
Repeats the guests orders and call the guest by/her surname by finding out from guest list or from telephone.
Responsible for opening and closing the check.
To have knowledge of what is being held at the hotel such as banquets festivals food promotion etc.
Full knowledge of menu items
Clean the order takers booth.
Follows the standard orders of the long stay guests.
To use guest names whenever appropriate.
Ensures all staff are thoroughly familiar with the Hotels emergency procedures and is in a state of preparedness for any emergency which may occur.
He/she is familiar with all related company documentation and especially with the relevant Operational Standards Manual for his/her field of responsibility.
Other duties as assigned.Assist in Task Force Teams for new openings.
إخلاء المسؤولية: د.جوب هو مجرد منصة تربط بين الباحثين عن عمل وأصحاب العمل. ننصح المتقدمين بإجراء بحث مستقل خاص بهم في أوراق اعتماد صاحب العمل المحتمل.
نحن نحرص على ألا يتم طلب أي مدفوعات مالية من قبل عملائنا، وبالتالي فإننا ننصح بعدم مشاركة أي معلومات شخصية أو متعلقة بالحسابات المصرفية مع أي طرف ثالث. إذا كنت تشك في وقوع أي احتيال أو سوء تصرف، فيرجى التواصل معنا من خلال تعبئة النموذج الموجود على الصفحة اتصل بنا