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Assistant Store Manager - Al-Futtaim

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الوصف الوظيفي

Job Requisition ID: 163960

Established in the 1930s as a trading business AlFuttaim Group today is one of the most diversified and progressive privately held regional businesses headquartered in Dubai United Arab Emirates. Structured into five operating divisions; automotive financial services real estate retail and healthcare; employing more than 35000 employees across more than 20 countries in the Middle East Asia and Africa AlFuttaim Group partners with over 200 of the worlds most admired and innovative brands. AlFuttaim Groups entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect excellence collaboration and integrity; AlFuttaim Group continues to enrich the lives and aspirations of our customers each and every day.


Overview of the role
The Assistant Store Manager (ASM) is responsible for assisting the store manager in planning controlling and directing their store team to achieve highest level of customer service standards and instore execution to deliver sustainable sales and profitable targets. ASM requires strong communication interpersonal abilities to inspire exemplary customer service and analyze sales data to meet business targets.


What you will do

Profit Financial

  • Leads evaluates and guides sales performance at store level suggesting strategies to meet sales targets.
  • Facilitates monthly category sales meetings updating staff on performance and suggesting improvement plans.
  • Executes strategies ensuring full program implementation for exclusive products to meet sales goals providing feedback on promotional effectiveness.
  • Initiates expense optimization plans and recommends measures to control store expenses.
  • Maintains shrinkage below tolerance levels by monitoring retail standards daily.
  • Compliance (store level) Drives monitors and reviews sales performance & recommends action plans to deliver agreed sales budget


Commercial

  • Oversees display implementation and timely restocking ensuring availability.
  • Manages accurate inventory adjustments (GAP Cycle Counts) adhering to service standards.
  • Ensures customer satisfaction surpasses expectations handling queries and complaints professionally.
  • Promotes loyalty programs driving transaction participation.
  • Implements selling techniques to achieve conversion rates communicates promotions regularly.
  • Validates proper execution of promotional activities and store initiatives.


Process

  • Support store manager with trying to keep the policies brand standards grooming guidelines and internal control procedures are communicated and implemented as per SOP.
  • Assisting store manager with Demonstrating strong analytical skills and understanding of the system and reporting
  • Support store manager with Monitoring store controllable expenses supervise loss asset protection and risk management and be accountable for inventory management
  • Liaising with mall management store documentation as appropriate (daily reports banking refunds exchanges etc)


People

  • Assisting with Planning and monitoring Personal Development Plans In role development interventions.
  • Reviews and discusses performance appraisal and personal plans of direct reports.
  • Implements action plans for employee engagements

Required skills to be successful

Good knowledge of the beauty industry and trends Retail operational skills (stock VM systems cash) Computer skills
Management skills and people development
Empathy Customer service and results oriented Leadership and problemsolving skills
Excellent relationship skills
Integrity and trust dealing with ambiguity
Proactive with good team spirit and able to take initiatives


What equips you for the role

Education: Bachelor degree
Minimum Experience and Knowledge: Min 2 years of experience in retail and team management in the beauty sector

Were here to provide excellent service but a little help from you can ensure a fivestar candidate experience from start to finish.


Before you click apply: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a wellcrafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours but also how candidates align with our Values of Respect Integrity Collaboration and Excellence.


As part of our candidate experience promise we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.


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