مدير حساب البيع بالتجزئة

Roles and responsibilities

- Manages day to day business relationship, and proactively and autonomously negotiates costs, promotional opportunities, and other business inputs with vendors.

- Demonstrates excellent time-management skills and the ability to work independently knowledge while using departmental resources, policies and procedures.

- Conducts vendor analysis and makes recommendations for initiatives that optimize for business growth. Maximizes Amazon’s business profitability and selection expansion opportunities.

- Uses data to identify trends, opportunities and risks and translate those insights into actions to drive long-term growth.

- Coordinate cross-functional teams, and communicate with internal and external stakeholders, while meeting tight deadlines.

- Identifies opportunities for systematic process improvement and drives those improvements at scale.

• Communicating with clients to understand their needs and explain product value.
• Building relationships with clients based on trust and respect.
• Collaborating with internal departments to facilitate client need fulfillment.
• Collecting and analyzing data to learn more about consumer behavior.
• Keeping accurate records pertaining to inventory and account notes.
• Maintaining updated knowledge of company products and services.
• Resolving complaints and preventing additional issues by improving processes.
• Identifying industry trends.
• Acting as a client advocate with a focus on improving the buyer experience.
• Hire and train staff.
• Assign staff to shifts.
• Motivate staff members during busy shifts.
• Listen and respond to customers' complaints.
• Order stock for the store.
• Create and maintain monthly budgets.
• Prepare payslips for staff.
• Meet monthly and annual sales targets.

Desired candidate profile

- 2 to 4 years of sales or account management experience

- 2 to 4 years of Vendor Management and client facing roles experience

- Experience with Excel

- Experience analyzing data and best practices to assess performance drivers

PREFERRED QUALIFICATIONS

- Experience analyzing key open issues and resolution metrics for each of the managed accounts

- Experience in relationship management within technology, start-ups, or SaaS Platforms

• Bachelor’s degree in sales, communications, or related field.
• More education or experience may be preferred.
• Exceptional verbal and written communication skills.
• Ability to collect, track, and analyze large amounts of data.
• Adaptability and strong problem-solving skills.
• Excellent active listening skills.
• Ability to build rapport and collaborate with others within the company and externally.
• Understanding of consumer behaviors and industry trends.
• Extensive, accurate product knowledge.