منقذ

Roles and responsibilities

• To Manage all the lifeguards for ensuring smooth day to day operations
• To be able to train and guide the staff and be upto date with Rixos policies and procedures
• To ensure all pool tests and cleaning are done prior to the pool opening.
• To ensure the pool is open on time and set up for the guest.
• To perform regular pool tests and report any abnormalities immediately to management.
• To ensure the pool is never left unattended.
• To work with the attendants and ensure the guest is happy and receiving 5-star service.
• To ensure the pool is closed properly and all the correct signage is around the pool.
• To be fully aware of current and future services offered by the hotel and to make suggestions for improvement, expansion or creation of new services.
• To remain up to date with local and international trends in the health and leisure services through Internet, magazines and other applicable media.
• To ensure high standards of cleanliness in the department inclusive of the upkeep of guest early check in and late check out facilities and changing rooms.
• To ensure consistency within the pool surrounds with regards to general health and safety of guests and staff members through the regular cleaning and maintenance of equipment and facilities.
• To ensure the upkeep of pool promotional material
• To always provide guest with an enjoyable, well informed and memorable experience
• To refer any guest complaints to the Management
• To provide a courteous, efficient and professional service all times.
• To assist in up selling Recreation services to the guests.

Desired candidate profile

Qualifications

• Previous hospitality experience
• Excellent communication skills
• Strong customer service skills required.
• Degree in Hospitality - Tourism, safety certificate, basic First AID, Lifeguard certificate.
  

Additional Information

What we offer....

• An innovative and fast-growing international group, committed not only to building new hotels, but to creating a global brand.
• The opportunity to challenge the norm and work in a creative and rewarding environment.
• Member of a team that is passionate about creating great hotel experiences and building a portfolio of brands.
• Great discounts on the entire Ennismore family.
• Many opportunities to progress and change as part of a global family of brands.
• Regular team meetings, from our team cups to our annual parties (quite special!): we know how to have fun!