Roles and responsibilities
Job Description
- To provide a courteous, professional, efficient and flexible service at all times, following Rixos Hotels Standards of Performance.
- To perform all duties and tasks in the assigned place of work.
- To work in an environment of Team Work and lateral service.
- To undertake any reasonable tasks and secondary duties as assigned by the Assistant Chief Steward and Supervisor.
- To be entirely flexible and adapt to rotate within the different sub departments of the Food & Beverage Division or any other Department of the hotel as assigned.
- To strictly adhere to the opening and closing procedures established for the department
- To be fully conversant with all services and facilities offered by the hotel.
- To perform opening and closing procedures established for the place of work as assigned.
- To ensure that the place of work and surrounding area is kept clean and organized at all times.
- To have a clear understanding of the HACCP procedures put in place and their purpose.
- To monitor operating supplies and reduce spoilage and wastage.
- To perform general cleaning duties as assigned by the Assistant Chief Steward or Stewarding Supervisor
- To clean and wash dishes according to the established performance standards.
- To clean and wash pots, pans and other kitchen utensils according to performance standards.
- To empty rubbish bins according to the garbage schedules
- To have a thorough understanding and knowledge of all cleaning procedures, use of dishwashing machines and the type of chemicals to be used.
- To ensure that the work area is kept clean and organized at all times.
- To exercise careful use of operating supplies in order to reduce spoilage and wastage.
- To handle guest and employee inquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests.
- To attend and contribute to all staff meetings Departmental and Hotel trainings scheduled and other related activities.
- To assist in carrying out monthly, quarterly, bi-yearly, yearly inventory of operating equipment.
Desired candidate profile
Qualifications
- Previous hospitality experience
- Excellent communication skills
Additional Information
What we offer....
- An innovative and fast-growing international group, committed not only to building new hotels, but to creating a global brand.
- The opportunity to challenge the norm and work in a creative and rewarding environment.
- Member of a team that is passionate about creating great hotel experiences and building a portfolio of brands.
- Great discounts on the entire Ennismore family.
- Many opportunities to progress and change as part of a global family of brands.
- Regular team meetings, from our team cups to our annual parties (quite special!): we know how to have fun!
An annual calendar of diversity and inclusion events that gives you opportunities to learn, celebrate, and make a positive impact. opportunities to progress and grow in a diverse and global family of brands.