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Roles and responsibilities

Key Responsibilities

In this role, you will collaborate closely with various teams across the organization to enhance the utilization of our CRM system, identifying opportunities for improvements. By analyzing customer data and engagement patterns, you will uncover potential ups

Key Responsibilities

In this role, you will collaborate closely with various teams across the organization to enhance the utilization of our CRM system, identifying opportunities for improvements. By analyzing customer data and engagement patterns, you will uncover potential upsell and cross-sell opportunities, driving revenue growth.

You will play a crucial role in the launch of new sales and marketing initiatives. This involves creating targeted customer segments and closely monitoring their responses to ensure optimal engagement and effectiveness. Additionally, you will evaluate and assess the impact of our marketing efforts, providing valuable insights to inform future strategies.

Your expertise will also be vital in designing advanced optimization strategies for both acquisition and retention campaigns. By keeping a vigilant eye on overall business performance, you will ensure that our efforts align with organizational goals. A proactive approach to improving business outcomes will be essential, as you strive to enhance our operations continuously.

Furthermore, you will evaluate customer online behavior, offering insights and recommendations aimed at enhancing the overall client experience. Your ability to translate data into actionable strategies will be key in driving satisfaction and loyalty among our customers.

Desired candidate profile

Key Responsibilities

In this role, you will collaborate closely with various teams across the organization to enhance the utilization of our CRM system, identifying opportunities for improvements. By analyzing customer data and engagement patterns, you will uncover potential upsell and cross-sell opportunities, driving revenue growth.

You will play a crucial role in the launch of new sales and marketing initiatives. This involves creating targeted customer segments and closely monitoring their responses to ensure optimal engagement and effectiveness. Additionally, you will evaluate and assess the impact of our marketing efforts, providing valuable insights to inform future strategies.

Your expertise will also be vital in designing advanced optimization strategies for both acquisition and retention campaigns. By keeping a vigilant eye on overall business performance, you will ensure that our efforts align with organizational goals. A proactive approach to improving business outcomes will be essential, as you strive to enhance our operations continuously.

Furthermore, you will evaluate customer online behavior, offering insights and recommendations aimed at enhancing the overall client experience. Your ability to translate data into actionable strategies will be key in driving satisfaction and loyalty among our customers.

You Have

To excel in this position, you should possess over four years of experience in business process analysis, with a strong background in developing and documenting user requirements. A minimum of three years of experience in the igaming or betting industry is essential, as this knowledge is crucial for understanding our market dynamics and customer needs.

Proficiency in SQL is required, enabling you to manipulate and analyze data effectively. This technical skill will support your analysis and help you generate insights that drive decision-making across the company.

Flexibility is also important, as you should be willing to relocate to Sofia or travel frequently. This mobility will facilitate collaboration with teams and clients in different locations, enhancing your impact on the organization.

Fluency in both Hebrew and English is mandatory, allowing you to communicate effectively with diverse stakeholders. Your language skills will enable you to connect with our clients and partners, ensuring that you can provide the best possible support and recommendations.

Overall, this role offers a unique opportunity to leverage your analytical skills and industry experience to drive improvements and innovation within our organization. If you are passionate about using data to enhance customer experiences and improve business performance, we would love to hear from you. Your contributions will be pivotal in shaping our strategy and success in the competitive igaming landscape.