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Roles and responsibilities

We are looking for a Director of F&B to join the pre-opening of SLS The Red Sea.

Ennismore, with its luxury brand SLS Hotels, is currently opening a magnificent project in the oasis that is The Red Sea. SLS The Red Sea is planned to open in 2025.

Introducing the newest gem of dazzling luxury to reach The Red Sea project: resort offers 150 luxurious keys, complemented by an impressive array of 7 distinct Food & Beverage outlets and a rejuvenating spa sanctuary. Catering to both adults seeking a getaway and families craving connection and some adventure, this hotel brings a wonderland of extraordinary experiences to The Red Sea, providing an array of amenities and activities tailored for travelers of all ages.

This project is not for the faint at heart. At Ennismore, we are ambitious, and this project is a perfect example of that. If you are looking to make your mark as we expand further into the Kingdom of Saudi Arabia, build an exciting hotel with lots to offer, and curate the team with some of the best and brightest in the lifestyle and luxury hospitality space, this might just be the right fit for you.

Job Description

Key Responsibilities:

• Supports the pre-opening and the operation team to set hotel objectives and make sure they are understood and implemented in the operations.
• Lead, manage and inspire the Food & Beverage Division, including Outlets, Banquets, Culinary, and stewarding, ensuring all service standards are followed.
• Drive innovative promotions, menus and concepts, creating a destination of choice for both Hotel and external guests.
• Ensuring optimal performance by being a consistent presence on the floor to support and lead the team to deliver service excellence.
• Work closely and in partnership with the culinary & stewarding teams to ensure that all food & beverage service aspects exceed guest expectations and promote teamwork as a strong component of the luxury service culture.
• Follow up on guest complaints with the leadership team and ensure appropriate internal follow up, including implementing training resolutions and effective performance management where applicable.
• Maintain a first class and positive visual impact within the outlets including ambiance, cleanliness, orderliness, décor and service flows.
• Ensure the implementation and adherence of standards in guest service and constantly seek out ways to improve product and service as well as increase volumes and profits.
• Consistently offer professional, friendly and engaging service.
• Liaise with other all the Food & Beverage departments to ensure that all resources are being effectively utilized and that the entire division operates as a unified force.
• Analyze Food & Beverage business trends to develop accurate forecasts and strategies to maximize profits.

Desired candidate profile

Qualifications

• Bachelor's degree.
• 5+ years experience in Luxury Hotels.
• Computer literate in Microsoft Window applications required.
• Strong interpersonal, communication, and problem-solving abilities.
  

Additional Information

What awaits you...

• The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.
• The ability to challenge the norm and work in an environment that is both creative and rewarding.
• Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.
• A competitive package and plenty of development opportunities.
• Supports the General Manager in insuring that professional development opportunities are made available to members of the F&B management group whether in the form of “cross training”, “special courses” advancement and promotion, or in some other form.
• Ensures that, high standards of professional conduct and ethics are adhered to by yourself and your staff in dealing with colleagues, employees, customers, vendors, contractors and the community in which the hotel is located.