Localization Account Management

About Us:

Bayantech is a leading professional language service provider specializing in certified highquality and innovative translation and localization solutions across more than 260 languages. Our dedication to excellence and cuttingedge technology positions us at the forefront of the localization industry.

We are seeking a skilled and motivated Account Manager to join our team and contribute to our ongoing success.

Responsibilities:

• Act as the primary point of contact for all client account management matters.
• Foster and maintain robust longlasting relationships with clients.
• Negotiate and finalize contracts to maximize profitability.
• Cultivate trusted advisor relationships with key accounts stakeholders and executive sponsors.
• Oversee the timely and effective delivery of our solutions aligning with client needs and objectives.
• Provide clear and consistent communication regarding the progress of initiatives to both internal and external stakeholders.
• Identify and develop new business opportunities with existing clients and pinpoint areas for improvement to achieve sales targets.
• Monitor and forecast key account metrics including quarterly sales results and annual projections.
• Prepare and present comprehensive reports on account status.
• Collaborate with the sales team to identify and capitalize on growth opportunities within the designated territory.
• Address and resolve challenging client requests or escalations as necessary.

Requirements and Skills:

• 24 years of experience within the localization industry.
• BA/BS degree in Business Administration Sales or a related field.
• Proficiency in English both spoken and written.
• Proven ability to communicate present and influence stakeholders at all organizational levels including executive and Clevel.
• Extensive experience with CRM software (e.g. Salesforce Zoho CRM HubSpot) and MS Office Suite particularly MS Excel.
• Demonstrated capability in delivering clientcentric solutions that meet specific needs.
• Strong multitasking skills with an acute attention to detail.
• Excellent listening negotiation and presentation skills.
• Superior verbal and written communication abilities.

What We Offer:

• Hybrid work model offering flexibility between remote and onsite work.
• Opportunities for professional development and career advancement within a leading company in the localization and translation sector.

Remote Work :

No