مدير الحسابات

Roles and responsibilities

We are seeking a detail-oriented and proactive Logistics Account Manager to oversee and optimize our logistics operations. The ideal candidate will act as the primary point of contact for our clients, ensuring their needs are met while maintaining efficiency and cost-effectiveness. You will manage logistics processes, build strong client relationships, and collaborate with internal teams to deliver outstanding service.

Key Responsibilities:

1. Client Relationship Management:

   • Serve as the primary liaison between clients and internal teams.
   • Understand client needs and expectations, providing tailored solutions.
   • Conduct regular check-ins and performance reviews to ensure client satisfaction.

2. Logistics Coordination:

   • Oversee the planning and execution of transportation and distribution activities.
   • Monitor shipments, ensuring timely delivery and resolving any issues that arise.
   • Collaborate with suppliers, carriers, and other partners to optimize logistics operations.

3. Data Analysis and Reporting:

   • Analyze logistics performance metrics to identify trends and areas for improvement.
   • Prepare and present reports to clients, showcasing key performance indicators and suggesting enhancements.
   • Utilize data to drive decisions that improve service quality and reduce costs.

4. Process Improvement:

   • Identify and implement process improvements to enhance efficiency and effectiveness.
   • Develop and maintain standard operating procedures to streamline operations.
   • Stay informed about industry trends and best practices to keep logistics strategies competitive.

5. Budget Management:

   • Assist in the development and management of logistics budgets.
   • Monitor expenses and implement cost-saving initiatives without compromising service quality.
   • Negotiate rates with carriers and suppliers to achieve the best possible terms.

6. Collaboration:

   • Work closely with sales, marketing, and customer service teams to align logistics strategies with overall business goals.
   • Participate in cross-functional projects to enhance service delivery and client experience.
   • Ensure compliance with industry regulations and company policies.

Desired candidate profile

Qualifications:

• Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field.

• 3+ years of experience in logistics or account management.

• Strong analytical skills with proficiency in logistics software and data analysis tools.

• Excellent communication and interpersonal skills, with the ability to build relationships.

• Strong problem-solving skills and attention to detail.

• Ability to manage multiple projects and deadlines effectively.

• provide support for project requirements and monitor until proper implementation is achieved

• meet all reporting deadlines

Why Join Us? We offer a dynamic work environment with opportunities for professional growth.

If you are passionate about logistics and client service, we invite you to apply and be part of our team!

Job Type: Full-time

License/Certification:

• Driving License (Required)