Mall General Manager - Expertise Recruitment

• Develop and implement longterm strategies to drive the malls growth including tenant mix marketing initiatives and customer engagement.
  
• Prepare manage and oversee the malls annual budget ensuring protability and costeffectiveness.
  
• Lead the leasing strategy working closely with the leasing team to attract negotiate and manage tenant leases.
  
• Ensure a highquality tenant mix by aligning with market demands and ensuring tenant retention.
  
• Oversee daily operations of the mall ensuring that all departments (security housekeeping maintenance etc.) function efficiently.
  
• Develop marketing strategies promotions and events that drive footfall increase sales and enhance the malls image.
  
• Implement strategies to improve customer satisfaction and experience ensuring the mall is a welcoming and enjoyable destination.
  
• Hire train mentor and evaluate performance of all department heads and staff.
  
• Ensure the mall complies with local regulations including health safety and legal standards.
  
• Regularly review safety protocols and implement emergency procedures ensuring that staff are trained to handle potential crises.

Requirements

• Bachelors degree in business administration real estate retail management or a related field (masters degree preferred).
  
• 1015 years of progressive experience in mall/retail management with a proven track record of success.
  
• Proven experience in managing large properties diverse teams and multiple stakeholders.
  
• Exceptional communication negotiation and interpersonal skills.
  
• Financial expertise including budgeting forecasting and cost management.
  
• Strong leadership and decisionmaking skills.
  
• Fluent in Arabic and English with strong written and verbal communication skills in both languages.
  
• Familiarity with retail leasing processes and contract negotiations.
  
• Ability to analyze market trends and consumer behavior to drive sales and improve customer experience.
  
• Experience in developing and implementing strategic plans to achieve financial and operational goals.