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What you'll be doing

Job Description

The job holder of this position is responsible for overseeing day to day personnel operations, confidential certificate issuing, employee relations management etc., and ensuring adherence to policies.

Key Responsibilities

- Act as the Account Manager for igned Division in any advice or support required to ensure they understand & follow all relevant HR policies, processes and standard operating procedures so that work is carried out in a compliant and consistent manner
- Implement related HR Operations activities under minimal supervision
- Escalate complex problems to the relevant person to ensure case/issue is closed efficiently and in timely a manner
- Liaise with Banks regarding employees & company related matters
- Revise bonuses, schooling fees entitlements and any financial reports before submitting to the Payroll Department
- Prepare, send, follow up and process Financial Remuneration Forms
- Provide guidance in letters offering and internal memos (salary certificates, NOCs)
- ist employees with their day to day queries , guide them on policies & procedures and ist with their needs from the HR Operations Department
- Coordinate with the insurance companies for additions/deductions and renewals
- Liaise with Management for probationary period confirmation
- Coordinate & manage hiring & onboarding support: follow up on visa / labour card applications, arrival of new comers from out of country, start date etc.
- Initiate, update and maintains employees' confidential and financial records on HRMS (promotions, raises, performance appraisals...)
- yse HR data & prepare staff turnover reports (New Comers, Leavers and total headcount), KPI report of services and internal memos provided
- Follow up and ensure HR services dues and invoices with different stakeholders are posted on the system and processed on timely manner.
- Participate in relevant projects and community activities as and when needed

Requirements:

What you'll need to succeed

- Fluency in English
- Min 4 years of Experience in HR operations
- Having strong ytical and communication ss
- Having problem solving ss
- Strong stakeholder management ss
- Microsoft office proficiency

What we can offer you

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different ignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.