صاحب العمل نشط
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيحالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيلم يكشف
لم يتم الكشف عن الراتب
4 days /week ON SITE required
Parking is NOT provided for contractors
This position provides consultative and technical support services to DBHDS staff to ensure timely problem resolution system/data access and optimal system performance
Required / Desired Skills
Skill
Required / Desired
Amount
of Experience
Last Used
Ability to diagnose and resolve technical issues efficiently. This includes analytical skills to evaluate problems and implement effective solutions.
Required
3
Years
Ability to explain technical concepts in simple terms to nontechnical users.
Required
3
Years
A strong focus on customer service is essential as the role involves interacting with users who may be frustrated or anxious.
Required
3
Years
Handson experience in a help desk or technical support role and experience with ticketing systems such as Service Now.
Required
3
Years
The ability to prioritize tasks manage time effectively and maintain detailed records of issues and resolutions.
Required
3
Years
Experience with Microsoft office software including Outlook Word Excel Access PowerPoint and Internet Explorer.
Required
3
Years
Proficiency in various operating systems (Windows macOS Linux) understanding of network fundamentals (TCP/IP DNS DHCP).
Required
3
Years
دوام كامل