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Job description

Company Description

Rixos Premium Qetaifan Island North

Rixos Premium Qetaifan Island North comprises a 345-key hotel, along with a souq encompassing 11,000sqm of leasing space, a beach club, a theme park, and a waterpark. The resort boasts panoramic views of the Arabian Gulf. Rixos plans to provide a platform for showcasing Qatar as a tourism destination. One of the country’s biggest draws will be Qetaifan Island North’s Waterpark attraction. The Rig 1938 is the world’s highest tower of its kind, reaching 82 metres.

Job Description

An IT specialist is responsible for managing and maintaining an organization's IT systems, networks, software, and hardware. They ensure the smooth operation of IT resources to support business operations and improve efficiency.
• Supervise and mentor a team of IT professionals, including IT technicians, network administrators, and system analysts.
• Provide guidance, training, and support to team members to ensure optimal performance and professional development.
• Manage the daily operations of the IT department, including system monitoring, troubleshooting, and maintenance.
• Ensure the availability, reliability, and security of IT infrastructure, networks, servers, and software applications.
• Plan, coordinate, and execute IT projects, such as system upgrades, migrations, installations, and software implementations.
• Provide technical support and assistance to end-users, addressing hardware, software, and network issues.
• Develop and maintain IT support documentation, user manuals, and knowledge base articles.
• Monitor IT security threats, vulnerabilities, and incidents, and develop strategies to mitigate risks.
• Ensure compliance with regulatory requirements, industry standards, and IT policies related to data privacy and security.

Qualifications
• Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent work experience).
• Proven experience (typically 3-5 years) in IT management, supervisory roles, or related positions.
• Strong technical skills in networking, systems administration, cybersecurity, and IT infrastructure.
• Proficiency in IT project management methodologies, tools, and techniques.
• Excellent communication skills, both verbal and written, with the ability to communicate technical concepts to non-technical stakeholders.
• Leadership abilities, including team building, coaching, decision-making, and problem-solving skills.
• Familiarity with industry standards, regulations, and best practices in IT governance, security, and compliance.