Senior Business Support Officer -

About therole :

Qatar Airways are pleased to announce an incredibly excitingopportunity to join our Flight Operations team as a Senior BusinessSupport Officer.

As aSenior Business Support Officer you will support the Manager FlightOperations Business Support in delivering a range of services andinitiatives across the Flight Operations Division.

You will berepresent the operational management team to successfully resolveissues and deliver initiatives across a wide range of functionssuch as Finance reviews and budgeting process HR related mattersLegal queries managing the data privacy Register for FlightOperations and related analysis and initiatives.

You will alsosupport rostering activities for Network Operations staff as wellas representing Business Support as a key point of contact forinternal customer queries.

Specificresponsibilities for the roleinclude :
• Provide dailysupport to Manager Flight Operations Business Support (MFOBS) indelivering activities and initiatives efficiently and in a timelymanner.
• Act as liaison with functional teams(HR Finance Recruitment etc) to ensure progression of initiativesrequests and resolution of issues to timelysatisfaction.
• Support the MFOBS in thebudgeting cycle and monthly Financereviews.
• Develop and maintain the FlightOperations Business Support Sharepoint site ensuring it is afitforpurpose hub for all teamactivities.
• Liaise with stakeholders to ensurethe Flight Operations Article 30 Data Privacy Register ismaintained in line with Qatar Airways policies andprocedures.
• Work with SMEs to create andmaintain Business Support dashboards for recruitment and headcountreporting and other dashboards asrequired.
• Delivering monthly resource planningcycle (rostering) for operational teams ensuring adherence to QatarAirways policy and procedures.
• Draft memos andother relevant documents as required to support Flight Operationsmanagement team.
• Support MFOBS in drafting andmaintaining processes and procedures for the departmentmanual.