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Branch Manager

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الوصف الوظيفي

Job Title: Branch Manager

Industry: Hospitality

Location: Bahrain

Our client a chain of restaurants is seeking a dynamic Branch Manager to oversee the overall operation and performance of one of their restaurant branches. This role encompasses a wide range of duties from managing staff and financial performance to enhancing customer experience and upholding the brands reputation.

Responsibilities

  • Oversee daily restaurant operations ensuring smooth service delivery and adherence to company standards.
  • Manage and develop the restaurant team including hiring training scheduling and performance evaluation.
  • Implement and maintain effective operational systems and procedures to optimize efficiency.
  • Ensure compliance with all health safety and sanitation regulations.
    • Develop and execute strategies to achieve and exceed revenue and profitability goals.
    • Prepare and analyze detailed revenue and budgetary reports on a weekly monthly and yearly basis.
    • Manage inventory control and purchasing to optimize costs and minimize waste.
      • Deliver exceptional customer service by fostering a welcoming and hospitable environment.
      • Resolve customer complaints and issues promptly and professionally.
      • Implement strategies to enhance customer satisfaction and loyalty.
        • Promote the restaurant brand within the local community through various marketing initiatives.
        • Maintain a strong brand image and reputation by ensuring consistent quality and service standards.
        • Identify opportunities for brand improvement and implement necessary changes.
          • Lead and motivate the restaurant team to achieve operational excellence.
          • Provide coaching and development opportunities for staff to enhance their skills and performance.
          • Foster a positive and collaborative work environment.

          Qualifications

          • Proven experience in restaurant management preferably in a similar concept.
          • Strong leadership and interpersonal skills.
          • Excellent communication and organizational abilities.
          • Proficient in financial management and analysis.
          • Ability to work under pressure and handle multiple tasks simultaneously.
          • Passion for the hospitality industry and a commitment to delivering exceptional customer service.

          Desired Skills

          • Experience in managing multicultural teams.
          • Knowledge of local market trends and competition.

          Interested Candidates please email your resume to:

          Remote Work :

          No

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