General Manager Fashion - KSA - Chalhoub Group

INSPIRE EXHILARATE DELIGHT

For over six decades Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group in its endeavor to excel as a hybrid retailer has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury beauty fashion and art de vivre categories. More recently the Group expanded its expertise into new categories of luxury watches jewelry and eyewear.

Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750 experiential retail stores online and through mobile apps each touch point leads to delighting the customer.

Today Chalhoub Group stands for 14000 skilled and talented professionals across seven countries whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work.

To keep the innovation journey going the Group has set up The Greenhouse which is not just an innovation hub but also an incubator space and accelerator for startups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself catalyzed by forward thinking and futureproofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people partners and the planet and by being a member of the United Nations Global Compact Community and signatory of the Womens Empowerment Principles.

What youll be doing

As a General Manager (GM) fashion you will be responsible for designing and implementing the strategy goals and objectives. Setting budgets and commercial targets of your respective brand(s) in alignment with the Vice President (s) and Senior Vice Presidents strategic short and long term direction.

You will also be responsible for driving the development of your brand(s) predominately in its growth through new projects whilst also reviewing and supporting the management of the current operational growth of retail/wholesale commercially and financially.

You will enable the business under your operation to achieve results through driving the capability of its human capital promoting knowledge and information sharing and ensuring compliance.

Your main responsibilities will involve:

• Developing the business plan of the brands under your operation in line with the strategic direction of the vertical while seeking the buyin of the VPs and SVP where applicable
• Agreeing on portfolios commercial KPIs for the year and cascading to team accordingly; continuously monitoring progress and development towards strategic objectives
• Participating in strategic meetings with suppliers marketing merchandising and regional teams to negotiate commercial conditions (margin animations exclusivity)
• Partnering with Group leadership teams running projects that enhance efficiencies (i.e. any transformation or automation projects)
• Setting the yearly fiscal and manpower budgets of the brand(s)
• Ensuring People KPIs (i.e. nationalization turnover rates) are agreed upon and cascaded accordingly

• Reacting with agility to initiatives
• Developing an evolving hybrid customer journey allowing to build grow and sustain a community of loyal customers
• Managing store network investments (openings renovations and closings)
• Managing digital investments (e.g. eCommerce apps digital in store etc) while creating a strong digital revenue channel for the brand(s)
• Managing contracts and agreements with Brand(s)
• Aligning operationally with Brand(s) for implementation of contractual agreement
• Developing categories and brand acquisition strategies
• Preparing a compass identifying gaps in portfolio to match customers aspirations and scouting for new brands
• Managing portfolio of brands under country of operation
• Reviewing stores performances and planning accordingly
• Ensuring all OPEX and CAPEX commitments remain within allotted budgets
• Overseeing and monitoring the preparations of financial statements.
• Delivering business KPIs as agreed with VP (budget P&L People Metrics)
• Mentoring and coaching the team whilst leading them to achieve brands vision and business plans milestones
• Actively participating in Recruitment succession planning and performance management for the team under your operation

What youll need to succeed

• You would have at least 10 years of experience in Retail Operations plus at least 5 years of experience leading a similar role in a similar organization in the past
• You would hold a BA degree as a minimum educational requirement
• You would be fluent in both the English and Arabic languages
• You would have a regional (GCC / MEA) experience and an exposure to the KSA market specifically. Being currently a resident in Saudi would be a great plus
• Previous experience in Retail is a must. A fashion (and/or) luxury fashion background would be a great plus
• You would be an excellent communicator who possesses a servant leadership attitude strong business acumen and a collaborative approach to succeed in this role

What we can offer you

With us you will turn your aspirations into reality. We will help shape your journey through enriching experiences learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary every day.

We recognise the value that you bring and we strive to provide a competitive benefits package which includes health care child education contribution remote and flexible working policies as well as exclusive employee discounts.

We Invite All Applicants to Apply

It Takes Diversity Of Thought Culture Background Differing Abilities and Perspectives to truly Inspire Exhilarate and Delight our customers. At Chalhoub Group we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender age race religion national origin or disability status.