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French And Flemish Speaking Customer Advisor

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موقع الوظيفة drjobs

Barcelona - إسبانيا

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الوصف الوظيفي

Are you proficient in both French and Flemish ready for an exciting opportunity in the world of ecommerce Join us as a French and FlemishSpeaking Customer Advisor in the vibrant city of Barcelona Spain! This role welcomes individuals without prior experience offering an enticing relocation package competitive salary and comprehensive health and life insurance benefits. Immerse yourself in the bustling ecommerce environment while enjoying the unique culture and lifestyle of Barcelona.

About Us:

We are a prominent player in the ecommerce industry dedicated to providing topnotch customer service experiences. Our team in Barcelona is diverse and dynamic embracing innovation and creativity to ensure our customers receive unparalleled support. As a French and FlemishSpeaking Customer Advisor youll play a pivotal role in contributing to our commitment to excellence.

Role Overview:

As a French and FlemishSpeaking Customer Advisor youll be an essential part of assisting French and Flemishspeaking customers with their inquiries and needs in the ecommerce landscape. This onsite position in Barcelona allows you to be at the epicenter of ecommerce activities contributing to the success of our customer support operations.

Key Responsibilities:

  • Customer Assistance: Provide expert support to French and Flemishspeaking customers addressing their ecommercerelated inquiries and concerns through various channels including phone email and chat.
  • Language Proficiency: Leverage your fluency in both French and Flemish to communicate effectively with customers ensuring clear and empathetic interactions.
  • Issue Resolution: Resolve customer issues promptly and professionally showcasing problemsolving skills and a commitment to exceeding customer expectations.
  • Product Knowledge: Develop a strong understanding of our ecommerce products and services to provide accurate information and enhance the overall customer experience.
  • Team Collaboration: Collaborate with colleagues and crossfunctional teams to contribute to the overall success of our customer support operations.

Qualifications:

  • Language Skills: Fluent in both French and Flemish (both written and spoken).
  • Experience: No prior experience required we welcome language enthusiasts and individuals eager to explore the ecommerce industry.
  • Communication Skills: Strong communication and interpersonal skills with the ability to connect with customers and colleagues effectively.
  • Adaptability: Ability to adapt to a fastpaced ecommerce environment and handle diverse customer needs with professionalism.

Perks:

  • OnSite Work in Barcelona: Immerse yourself in the vibrant culture and dynamic ecommerce scene of Barcelona while working in our modern office facilities.
  • Relocation Package: Benefit from a comprehensive relocation package including assistance with flight tickets to Barcelona and accommodation ensuring a smooth transition to your new workplace.
  • Competitive Salary: Receive a competitive salary reflecting your skills and contributions to our team and the ecommerce industry.
  • Health and Life Insurance: Comprehensive coverage for your wellbeing providing peace of mind for you and your loved ones.

Ready for a rewarding career in the ecommerce industry in Barcelona Were excited to welcome you to our team! Submit your application today including your resume!

Remote Work :

No

نوع التوظيف

دوام كامل

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