Crew Hotels Allowances Specialist

Job description

About the role:

Qatar Airways are pleased to announce an incredibly exciting opportunity to join our Flight Operations team as a Crew Hotels & Allowances Specialist to be based in Doha, Qatar.

As a Crew Hotels & Allowances Specialist you will be responsible for ensuring that our crew receive a five-star service from our hotel and transport providers through a stringent vendor management program.

Specific responsibilities for the role include:
• Provide support to the Crew Hotel & Allowances management team to develop a vendor management performance framework, including the creation of performance delivery metrics and key performance indicators (KPIs).
• Oversee vendor performance against defined framework, capturing trends and emerging issues for collaborative resolution.
• Oversee invoice verification and payment process.
• Strengthen supplier relationships while working closely with internal stakeholders, such as Procurement, Ground Services and Crew Control, ensuring continually high performance of contract delivery.
• Drive stakeholder engagement to ensure to targets and deliverables are met.
• Oversee delivery of operational crew room and transportation requirements at outstations per third party contractual obligations and expectation.