Position: Mitigation Manager
Role Summary: The Mitigation Manager plays a critical role in aiding individuals during emergencies such as fires floods mold outbreaks and other disasters. This position involves leading a team to ensure projects are completed within budget while providing outstanding customer service. The role demands empathy urgency effective communication and proficient use of technology.
Why Join Us
Company Leadership: Our client is a leading provider of restoration and reconstruction services for insurance providers and commercial properties across the United States. As they expand into the local market they offer exciting opportunities for motivated individuals eager to make a significant impact.
Key Responsibilities:
- Project Management: Oversee tarping boardup water mitigation mold remediation environmental services and carpet cleaning/reinstallation in accordance with company and industry standards.
- Customer Service: Deliver exceptional service and promptly address customer concerns.
- Team Leadership: Ensure crews are prepared conduct daily team meetings and foster positive interdepartmental relationships.
- Brand Representation: Represent our brand positively to clients and adjusters offering professional opinions and solutions.
- Quality Control: Perform reinspections to ensure quality and address any issues.
- Inventory Management: Keep trucks and equipment clean wellstocked and organized.
- Availability: Be accessible by phone and participate in the oncall schedule as needed.
Compensation and Benefits:
- Salary: $90000.00 $150000.00 per year
- Development: Leadership development opportunities and monthly crosstraining.
- Training: Paid training programs.
- Insurance: Comprehensive health dental and vision insurance.
- Bonuses: Performancebased bonuses.
- Culture: A positive culture and team dynamic.
Requirements
Qualifications:
- Enthusiastic attitude and dedication to being part of a toptier team
- Strong commitment to excellent customer service
- Proven ability to lead a diverse team effectively
- Proficiency in English
- Valid drivers license with a clean driving record
- Willingness to work nights weekends and overtime as necessary
- Keen interest in acquiring new skills
- Certifications in IICRCASD WRT (additional IICRC certifications are advantageous)
Benefits
Benefits:
- 401(k)
- Performancebased bonus
- Competitive salary
- Health insurance
- Opportunities for advancement
- Paid time off
Qualifications: Enthusiastic attitude and dedication to being part of a top-tier team Strong commitment to excellent customer service Proven ability to lead a diverse team effectively Proficiency in English Valid driver's license with a clean driving record Willingness to work nights, weekends, and overtime as necessary Keen interest in acquiring new skills Certifications in IICRC-ASD, WRT (additional IICRC certifications are advantageous)