Energy Systems Support Engineering Lead

What You'll Bring

• Experience with the Linux/UNIX programming environment
• Experience with communication systems and protocols such as TCP/IP, including the tools available at the command line interface to troubleshoot network communication issues
• Good understanding of electrical theory and experience / working knowledge with emphasis on DC power systems or other electronic systems/devices/components.
• Good understanding of a technical support environment and processes, including ability to document case histories clearly, accurately and with detail. Ability to prioritize workflows effectively according to multiple criteria. Experience with CRM systems, mobile case/ticketing systems, bug tracking systems
• Bachelor’s Degree in Electrical Engineering or Computer Science or equivalent experience