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Application Specialist I
HIGHLIGHTS
Location: Remote
Position Type: Contract
Residency Status: US Citizen and Green Card Holder ONLY
POSITION SUMMARY:
The Application Specialist I is responsible for providing support for the live application software that our user base is dependent on. You will be working on incidents that have been escalated from frontline IT support on the service desk and fulfilling application specific service requests. You will be responsible for diagnosing incidents and either fixing the issue or managing it through resolution within defined service levels.
PRINCIPAL RESPONSIBILITIES:
دوام كامل