Managed Care Specialist

Summary: The Managed Care Specialist will determine eligibility for care programs assist in scheduling conduct client interviews manage casework and provide legal research and documentation. This hybrid role requires local candidates in middle TN who can commute to Nashville as needed. Extensive training is provided and the position offers a blend of workfromhome and inoffice arrangements.

Position Info:

• Title: Managed Care Specialist
• Client: TN TennCare
• Duration: 10 months
• Location: 310 Great Circle Rd. Nashville Tennessee 37243

Responsibilities:

• Determine individual and family eligibility for care programs.
• Coordinate and communicate schedules to internal and external clients.
• Conduct client interviews collect information and compile case data for attorney recommendations.
• Manage casework efficiently ensuring proper documentation and timely resolution.
• Provide legal research analysis and draft legal documents.
• Work effectively in multiple databases to extract information.
• Attend workgroup meetings and participate in discussions.
• Assist the leadership team as necessary.

Requirements and Skills:

• Bachelors or associate degree required.
• Background in Paralegal studies is a plus.
• Experience in a legal environment or customer service/call center experience is a plus.
• Proficient in Microsoft Word Excel Outlook PowerPoint SharePoint etc.
• Excellent time management skills with the ability to prioritize tasks and meet deadlines with minimal supervision.
• Strong verbal and written communication skills.
• Keen attention to detail and adherence to deadlines.
• Strong notetaking email organization and distribution skills.
• Critical thinking and problemsolving abilities.