Receptionist

Receptionist / Front of House at Global Design Studio in West London

Are you an experienced and personable receptionist ready to join a leading global design studio This prestigious West London studio is looking for a Receptionist / Front of House to be the welcoming face of their innovative team.

About the Studio

This studio established in 2002 has grown from a boutique practice dedicated to luxury retail into a global design powerhouse. They lead the way in retail experiential culture and hospitality projects ranging from masterplans and architecture to interiors and products. The team is a diverse mix of creative minds from all over the world united by a passion for the finer things in life and a commitment to collaboration creativity and innovation.

About the Role

In this crucial role within the Operations team you will provide comprehensive front of house support to both the office and the inhouse restaurant. Your responsibilities will include managing the reception area meeting and greeting clients and visitors and ensuring the smooth running of the office.

Key Responsibilities

• Greeting clients visitors contractors and couriers with a warm welcome and providing refreshments.
• Managing phone calls with a professional and articulate manner taking detailed and accurate messages.
• Maintaining a clean and organized reception area meeting rooms and restaurant area.
• Ensuring visitor refreshments are stocked and all serving items are clean and polished.
• Handling queries and complaints efficiently always prioritizing client satisfaction.
• Coordinating with IT to ensure meeting room AV setups.
• Managing the visitor log and ensuring adherence to office fire safety procedures.
• Booking meeting rooms couriers taxis and local travel using online systems.
• Managing the daily collection and distribution of post and parcels.
• Overseeing the company info@ inbox sorting spam and forwarding important emails.

About You

• Over 3 years of reception/front of house experience.
• Excellent phone manner and professional articulate communication skills.
• Warm friendly demeanor with a positive attitude.
• Highly organized efficient and proactive with strong time management skills.
• Smart presentation and a cando attitude.
• Proficiency with Microsoft Office Teams and Zoom.
• Ability to maintain confidentiality and handle lastminute changes calmly and effectively.
• Eager to learn and develop new skills.

Salary & Benefits Package

This studio offers a range of noncontractual additional benefits including:

• Fitness: Lunchtime personal fitness classes (Yoga & Personal Training) four days a week.
• Food: Complimentary lunches provided daily by two inhouse chefs.
• Cycle Scheme: Enrollment in a UK Cycle Scheme provider.
• Private Medical: Life health and MediCash insurance available to all staff.
• Holiday: Paid annual leave plus a fully paid Christmas closure period.
• Development Budget: Available for professional skillset development.
• Monthly Socials: Weekly studio drinks every Friday and monthly socials at different London locations.

If you’re an enthusiastic detailoriented individual with a passion for providing topnotch front of house support we’d love to hear from you. Apply today to join a team that values creativity collaboration and a high standard of client service.

This studio is an equal opportunities employer.