Your Key Responsibilities
- Generic mailbox management – proactively assign emails and respond in a timely manner.
- Perform actions in the Service Now workflow tool and follow up with internal teams to complete pending tasks.
- Reconciliation of project activities to ensure completeness of claim submissions and expenses booking.
- Provide support for timely tracking, submission and reporting of activities for reimbursement claims.
- Reporting support for Alliance Leadership team in relation to budgeted vs. Utilized.
- Identify issues in workflow and escalate as needed to resolve the issues.
- Data validation, maintaining internal controls compliance to meet Internal and External Audit requirements.