Mercedes - German Customer Support - Remote

• Handling business inquiries and inbound calls
• Responding to customer questions related to products promotions orders invoices payments returns online platforms incentives terms and conditions
• Processing requests and updating data in the database
• Documenting interactions in the ticket system

• Fluent level of German language
• Good level of English language
• Communication skills

• Salary: 1300 gross x 14 months
• Performance Bonus of up 10% of the base salary per month
• Additional guaranteed bonus : 150 gross per month
• Paid holidays at higher rates according to Greek law
• Equipment provided by the company for remote work in Greece

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