Virtual Assistant for E-commerce and social media

Position Overview:

Key Responsibilities:

• Email Management: Monitor sort and respond to emails promptly ensuring all inquiries are addressed professionally.
• Lead Screening: Review and qualify incoming leads scheduling followup actions and maintaining accurate records.
• Social Media Management: Create schedule and post content across social media platforms. Respond to comments messages and engage with the online community.
• Ecommerce Support: Assist with managing product listings updating inventory processing orders and handling customer service inquiries for our ecommerce stores.
• Administrative Tasks: Perform various administrative duties such as data entry scheduling appointments organizing files and preparing reports.
• Communication: Act as a point of contact between the management team clients and other stakeholders ensuring smooth and efficient communication.
• Content Creation: Assist in creating content for newsletters blog posts and marketing materials.
• Project Assistance: Support special projects and initiatives as needed contributing to the overall success of the business.

Qualifications:

• Experience: Proven experience as a Virtual Assistant or relevant administrative role.
• Skills: Strong written and verbal communication skills excellent organizational and time management abilities proficiency in Microsoft Office and Google Workspace and familiarity with social media platforms and ecommerce tools.
• Attributes: Selfmotivated proactive able to work independently and adaptable to changing priorities.
• Education: A high school diploma or equivalent; additional qualifications as an Administrative Assistant or Secretary are a plus.

Benefits:

• Flexible working hours
• Remote work environment
• Opportunities for professional growth and development
• Competitive compensation based on experience