Job Role: Design Engineer 3 with Diesel Engine or Aftertreatment Experience
Location: Mossville IL
Job Description:
Technical Skills:
Required
- 5 years of diesel engine & aftertreatment experience in design performance product support or technical field experience
- 2 years of previous dealer/customer support experience
- Strong mechanical aptitude and analytical ability
- Strong communication skills
Desired:
- Degree in Electrical Agricultural or Mechanical Engineering
- Think BIG and/or Think BIGGER graduate
- DSN Analyst experience
- Knowledge of the CPI processes product support and warranty systems/tools
- Familiarity with Dealer repair processes and troubleshooting steps.
Soft Skills:
- Clear communication and ability to articulate issues to the team
- Good time management skills and organization
- Desire to problem solve and collaborate to resolution
- Active listening and prompting for additional details
- High emotional intelligence and calmness in high tension situations
- Critical thinking and creativity in problem solving; innovative.
Education & Experience Required:
- High School Diploma or GED 5 Years Minimum Experience in Related Field.