Customer Success Manager - BMC Software

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At BMC trust is not just a word its a way of life!

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  Lead the customer success motion (satisfaction and retention) for strategic accounts ensuring their success through adoption of Autonomous Digital Enterprise (ADE) solutions that accelerate business value for our customers.
• Help your customers to optimize the value of BMC technologies by taking them through the customer success framework including onboarding lifecycle engagement adoption maturity acceleration plays aligning with our customers business goals.
• Through your ability to forge strong relationships become the voice of your customers within BMC by collecting product solution and experience feedback from our customers to share with our product organization and influence our enhancements and longterm roadmap priorities.
• As every BMC employee you will be given the opportunity to learn be included in global projects challenge yourself and be the innovator when it comes to solving everyday problems.

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  You have the ability to embrace live and breathe our BMC values every day!
• You can navigate customers organizational structures to identify and build relationships with executives and partners
• Strong executive presence with ability to convey complex technical and functional scenarios in simple models and business speak

Our commitment to you!

BMCs culture is built around its people. We have 6000 brilliant minds working together across the globe. You wont be known just by your employee number but for your true authentic self. BMC lets you be YOU!

If after reading the above Youre unsure if you meet the qualifications of this role but are deeply excited about BMC and this team we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas!

BMC is committed to equal opportunity employment regardless of race age sex creed color religion citizenship status sexual orientation gender gender expression gender identity national origin disability marital status pregnancy disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process visit the accommodation request page.